Online Scheduling: Book Appointments Quicker Than Ever

Posted on November 1, 2019 in General

Today, convenience is the epitome ingredient for patients to seek healthcare or medical facility. The level of comfort, however, has reached new heights through online appointments and scheduling. The majority of new patients consider medical care based on an efficient scheduling system. With the advent of online scheduling systems, new patients can book appointments quicker…

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Why Customer Experience Matters from Getting to Your Website to Post Patient

Posted on October 25, 2019 in General

As the healthcare industry evolves, the improvement of customer experience has become paramount. In fact, more strategies are in place today to retain patients than ever. It’s about building community relations in the medical field to strengthen the overall level of care. Customer experience has become an integral force, and often patients want to call…

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patient experience

Answering and Calling Web Leads

Posted on October 15, 2019 in General

The internet is a convenient and fantastic medium for generating new business, but a majority of sales leads that are generated mainly through online marketing are often closed offline in a more conventional sales process. The growth of the internet and digital marketing technologies in the last two decades has been a great boon to…

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phone leads

The Importance of Medical CRM and Training Employees

Posted on October 9, 2019 in General

Buying a medical customer relationship management (CRM) software such as MDprospects does not absolve you from training your employees. In fact, it takes time to see results. It is imperative to understand that the existence of a CRM system doesn’t automatically grant you the expertise to use all of its features. According to the Harvard…

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Employee CRM training

5 Best Practices for Effective Lead Management

Posted on November 1, 2018 in General

Generating leads and patients is the only way your practice will thrive in a competitive market. And if you’re having a hard time tracking leads, seeing where they’re coming from, or if they’re converting into patients, then you’re probably not practicing good lead management. In order to drive returning patients and revenue, you need effective…

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Is Nurturing Your Leads Your Weakest Link?

Posted on October 29, 2018 in General

When a prospective patient fills out a contact form or calls your practice to schedule a consultation, they’re still learning about your services, team, and overall reputation. They are doing their research so they can make the best healthcare decision for themselves. How can you get them to stay active in your sales funnel? Through…

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Don’t Lose Your Lead to the Competition

Posted on May 29, 2018 in General

If you run a medical practice, especially one with elective procedures, you know the importance of capturing leads, nurturing them while they are in the decision-making process, and retaining them as patients post-treatment. You spend marketing dollars to generate leads, but are you prepared to qualify those leads once they start coming in? Are you…

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