What is a CRM?

For healthcare providers, fitting more patients into the doctor’s schedule, ensuring they remain profitable, and at the same time improving the care experience can be pretty challenging. That’s why practices need the right technology to not only personalize but also streamline operations. Enter CRM. CRM, short for Customer Relationship Management, is a tool that can… Read More
What Is A CRM?

What is CRM? Let’s start with a quick definition of CRM and what it does. A customer relationship management (CRM) system manages all of your practice’s relationships, including all interactions with current and potential customers. A CRM tool will help you manage your contacts, sales, productivity, and more. CRM makes managing relationships easier. You can… Read More
The Importance of Medical CRM and Training Employees

Buying a medical customer relationship management (CRM) software such as MDprospects does not absolve you from training your employees. In fact, it takes time to see results. It is imperative to understand that the existence of a CRM system doesn’t automatically grant you the expertise to use all of its features. According to the Harvard… Read More