What is a CRM?

Posted on August 23, 2021 in News

For healthcare providers, fitting more patients into the doctor’s schedule, ensuring they remain profitable, and at the same time improving the care experience can be pretty challenging. That’s why practices need the right technology to not only personalize but also streamline operations. Enter CRM. CRM, short for Customer Relationship Management, is a tool that can…

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Best Practices For Patient Messaging

Posted on February 15, 2021 in General

Best Practices for Patient Messaging The fact is, today’s generation of healthcare consumers is a lot different than 20 or even ten years ago. Healthcare consumers expect communication to be as easy and fast as possible, and most preferably from their mobile devices. One powerful tool that has been embraced incredibly well in the healthcare…

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Lead Management

How To Get Referrals From Patients

Posted on January 20, 2021 in General

How to Get Referrals from Patients Patient referrals are one sure-fire way of attracting new patients and growing your practice. If you’re looking to expand your patient base, you can utilize the following creative and robust strategies to boost patient referrals. Build Patient Relationships The importance of cultivating strong relationships with your patients cannot be…

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lead management

The Importance of Medical CRM and Training Employees

Posted on October 9, 2019 in General

Buying a medical customer relationship management (CRM) software such as MDprospects does not absolve you from training your employees. In fact, it takes time to see results. It is imperative to understand that the existence of a CRM system doesn’t automatically grant you the expertise to use all of its features. According to the Harvard…

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Employee CRM training