Reputation Management

Our reputation management and review generation software tool called MDidentity can help your practice gather reviews from sites that matter to your brand by leveraging feedback from 20+ industry leading online review sites like Google, Facebook, Healthgrades, RateMDs and Vitals.com.

Respond, manage & monitor

Engage in your patient’s online conversation with review notifications and seeing patient reviews, from key sources, in a single dashboard.
Receive new alerts and notifications
Respond to reviews directly from your dashboard
Manage your reviews from our mobile app or from your desktop

Increase patient reviews

Patient outreach is key to increasing your practices reviews. MDidentity encourages your promoters to submit reviews on top review sites like Google and Facebook.
Keep that personal touch with customizable, ready-to-send request templates
Stay engaged with e-mail drip campaigns
Request by patient preference with text or e-mail requests

See insightful data

Success is key to reputation management. See how your campaigns, locations and doctors are doing using measurable key performance indicators.
Dashboard widgets for at a glance metrics
Top line account KPIs like reviews to requests conversion
Robust reporting to get the data how you need it

Let your reputation speak for itself

Patients trust online reviews as much as personal recommendations. Show potential patients how you’re doing with customizable review widgets for your website.
Rating, location and doctor filtered SEO Read Our Reviews widget
Stay HIPAA compliant with the ability to hide reviews
Review Showcase widget to display your selected reviews